At GM Global Food LLC, we are committed to providing high-quality products and reliable service to our retail partners. To ensure clarity and fairness, please review our return policy below:
Retail customers may return products within 30 days from the date the product is received, provided that:
• The product is in original condition
• The product is unopened, undamaged, and properly stored
All returns must be approved in advance by our team before being sent back.
Returns after 30 days are accepted only in the case of product expiration.
If a product has expired and remains in the retailer’s possession, it may be eligible for return under the following conditions:
• The product is verified as expired
• The product has been stored according to recommended guidelines.
• The return request is submitted promptly after expiration is identified.
• Returns without prior authorization will not be accepted.
• Credits or replacements will be issued at our discretion after inspection.
If you have any questions or need assistance with a return request, our team is always happy to help. We value our partnerships and appreciate your continued trust in GM Global Food LLC.
Contact us at info@gmglobalfood.com for questions related to refunds and returns.